Shipping policy

We process and ship orders from Tuesday to Sunday (excluding holidays). Akimi Studio is closed every Monday, so orders placed during those days will be processed the following business day.

Processing Time

Orders are prepared within 1–7 business days after confirming payment. You’ll receive a notification with tracking details once your parcel is ready for dispatch.

Delivery Timeframe

• Metro Manila: 1–7 business days
• Provincial Areas: 5-10 business days
• Same-Day Delivery (Metro Manila only): Available upon request. Please contact us before ordering to confirm availability and rates.

Shipping Fees

Shipping fees are calculated at checkout. Free shipping applies to orders ₱5000 and up.

Couriers

We ship using trusted third-party couriers such as LBC, J&T, GogoExpress, and Grab/Lalamove for same-day Metro Manila deliveries.

Responsibility

Once your parcel is handed over to the courier, delivery is no longer within our control. While we are not liable for courier-related delays or loss, we’re happy to assist with coordination or follow-up if needed.