Terms of service

Effective as of September 2025

Welcome to Akimi Studio. By booking a service, purchasing from our online store, or visiting our studio, you agree to the following terms and conditions:

1. Studio Policies

• Appointments: All services are strictly by appointment unless walk-in availability is posted on our Instagram.
• Late Policy: A ₱500 late fee applies after 10 minutes. After 15 minutes, your slot may be released and your down payment forfeited.
• Minors: We accept minors for piercings with parental consent. A legal guardian must be physically present at the studio with valid ID.
• Sterility & Safety: All tools are sterilized using autoclave and EO gas methods. Jewelry used is ASTM F136 implant-grade titanium, unless otherwise stated.
• Refusal of Service: We reserve the right to decline any service that is unsafe, anatomy-dependent, or not suitable for the client.

2. Jewelry & Product Sales

• Pricing: All prices are subject to change without prior notice.
• Customization: Free anodizing is available upon request. Allow 1–2 extra business days for color-treated jewelry.
• Final Sale Policy: For hygiene and safety reasons, all jewelry sales are final. No returns or exchanges unless the product arrives damaged or incorrect.

3. Payment & Checkout

• Accepted payment methods: GCash, BPI, Chinabank, GoTyme, and Shopify Payments.
• Proof of Payment: For manual payments, please send a screenshot to our Instagram or email.
• Unpaid Orders: Orders must be paid within 3 business days. Otherwise, your order may be automatically cancelled.

4. Shipping & Delivery

• Orders are packed and shipped between Thursday to Monday.
• We are closed on Tuesdays & Wednesdays; no shipping or pick-ups on those days.
• Free shipping is available for orders ₱5000 and up.
• Once your order is handed to the courier, Akimi Studio is not liable for delays, loss, or damage.
• For more details, refer to our full [Shipping Policy].

5. Privacy

All personal data submitted during booking or checkout is treated with strict confidentiality and used only for order processing and customer communication.

6. Agreement

By booking or purchasing, you confirm that you have read, understood, and agreed to Akimi Studio’s Terms of Service and other related policies.